I know I moan a lot but this deserves a moan.
So work have been sound and let us finish at 1pm, only issue is my train to London is at 15:47. So I get to Lime Street and see if they can change it to an earlier time. I'm expecting a small fee to change it but that's fine. Get there, the Avanti staff can't help me at all, have to call a number. 30 minutes to get through and 'no, you must pay the full £66.00'...I thought this was the time of goodwill and generosity? What a mess our transport is.
Anyway. Happy New year.